9/11 Memorial & Museum Tickets – Walk Through History at Ground Zero

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Duration

9:00am - 7:00pm

No Cancellation or Change

Transfer not Included

Tickets Only

Instant confirmation

Mobile ticket

Tour Description

Walk the ground where history changed America forever. 9/11 Memorial & Museum tickets give you timed entry to the twin reflecting pools, the In Memoriam gallery, the Survivor Tree and the underground museum housing the Last Column and original slurry wall. Book your skip-the-line ticket now and explore at your own pace no rushed groups, no box-office queue.
Highlights
  • Stand Where History Changed Forever — Visit the original World Trade Center site and reflect beside the twin memorial pools, where the names of nearly 3,000 victims are inscribed in bronze.
  • Connect With Personal Stories — Experience the In Memoriam exhibition, featuring photographs and recorded tributes to every person lost on 9/11 and in the 1993 WTC bombing.
  • Witness Powerful Artifacts — See the Last Column, the original slurry wall, a crushed FDNY fire truck and steel remnants of the Twin Towers preserved exactly as recovered.
  • Find Hope in Resilience — Visit the Survivor Tree, a Callery pear tree pulled from the rubble and nursed back to health now a living symbol of recovery.
  • Skip the Box Office — Your ticket is timed and mobile, so you walk straight in instead of waiting in the standby line that regularly forms outside 180 Greenwich Street.
  • Upgrade for Deeper Insight — Add a guided Ground Zero walking tour for expert context and priority entry.
Inclusions
  • Timed entry ticket to the 9/11 Museum
  • Access to all current museum exhibitions, including In Memoriam and September 11, 2001
  • Entry to the 9/11 Memorial reflecting pools and Memorial Glade
  • Access to the Survivor Tree
  • Free WiFi inside the museum
  • Option to upgrade to a guided Ground Zero walking tour with skip-the-line museum entry

Not included: Audio guide rental (available on-site for $11), hotel pickup/transfer, food and drink.

Cancellation Policy

Free cancellation up to 48 hours before your scheduled visit. Full refund, no questions asked.

Reviews

See what travelers around the world have to say about their experiences with Jugnu Tours. Our reviews reflect our commitment to exceptional service and unforgettable journeys.

Guests from India, Australia, United States and over 54 countries have loved this experience

You arrive at the twin reflecting pools. Water cascades into vast, quiet voids where the towers once stood. The sound is steady, meditative. Names etched in bronze catch the light as your fingers trace the letters. The city hums beyond the trees, yet here, everything feels still. Inside the museum, dim galleries hold twisted steel beams, handwritten notes, recorded voices and artifacts that stop you in your tracks. You move chronologically through the events of September 11, absorbing personal stories, final phone calls and moments of courage. This is not just history on display it’s memory preserved with dignity.

You explore at your own rhythm. Pause beside the waterfalls. Spend time in Foundation Hall, where the slurry wall still holds back the Hudson River. Listen to recorded memories in the In Memoriam room. Whether you stay for 90 minutes or nearly half a day, the visit invites reflection, understanding and quiet respect. Most visitors budget 1.5–3 hours; if you’re adding the Ground Zero walking tour, plan for closer to 3–4 hours total.

9/11 Museum

  • Wednesday to Monday: 9:00 AM – 7:00 PM
  • Tuesday: Closed (except select Tuesdays and holidays)
  • Last admission: 60 minutes before closing

9/11 Memorial (outdoor, free, open to all)

  • Daily: 8:00 AM – 8:00 PM

Hours can shift around the September anniversary and holidays always check your confirmed slot on your e-ticket.

  • Security Screening Required: All visitors and bags go through airport-style security checks.
  • Arrival Time: Arrive 10–15 minutes before your selected entry slot.
  • Age Guidance: No age restriction, but exhibitions may not be suitable for children under 10 due to graphic and emotional content.
  • Accessibility: Wheelchairs, mobility devices, strollers, and service animals are permitted; the Museum is fully accessible.
  • Bag Policy: Large bags and suitcases are discouraged and may be denied entry pack light.
  • Photography: Permitted in most areas; some exhibits restrict flash photography out of respect for victims’ families.
  • Your voucher is emailed instantly after booking.
  • Display your mobile voucher along with a valid photo ID at the entrance.
  • Redemption address: 180 Greenwich St, New York, NY 10007, United States
  • Please check your final voucher for confirmed timing and details.
from
$109 $80 27% off
per person
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